Thank you very much for shopping with us today at
brushyourbeardin.com. We appreciate you joining us on your journey
to beard perfection. If you are not completely satisfied with your
purchase, you may return any item for a full refund of the listed
purchase price, subject to the following conditions:
(i) Your return request must be received within 60 calendar days of the
date of purchase;
(ii) You must provide proof of purchase;
(iii) Your item must be returned in its original packaging; and
(iv) If the item to be returned is beardgrowthbalm (TM), the item must
be either (a) defective or (b) in original condition (unused and
To return an item, please follow these steps:
(1) Email firstname.lastname@example.org with subject line "Return
Request". Please include in your email the following: (a) a
statement of the items you would like to return, (b) a brief
explanation of your reasons for returning, and (c) a copy of
your proof of purchase.
(2) If your items are eligible for return (as described), you will be
provided with a Return Merchandise Authorization (RMA)
(3) Package your returned item, along with (a) a copy of your proof of
purchase and (b) your RMA Number.
(4) Ship your package to: Returns
Washington, DC 20002
In general, the customer is responsible for paying the cost of return
shipping. However, for returns (i) on orders of $50 or more or (ii) for
items found to be defective (in our reasonable discretion), we will
refund the reasonable cost of ground shipping.
Once we receive your item, we will inspect it and notify you on the
status of your return.
If your return is approved, we will initiate a refund to your credit card
or original method of payment). You will receive the credit within a
reasonable time, depending on your card issuer's policies.
If you have any questions on how to return your item to us, contact us